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Derek Williams:
Motivational Speaker and Customer Service Guru

photo: Derek Williams Motivational Customer Services Speaker presenting

Name Derek Williams
Mission To inspire great customer service in the UK so that other countries look at the UK and say 'what a great job the Brits are doing'
Publications World-wide selling author of "3-Dimensional Care" (a work-book for business owners and managers), Learning From Sport (inspiration and motivation for all) and a wide range of articles and tip sheets
Expertise Building and growing businesses, especially through great customer service.
Experience

Inspirationalist and Creator of The WOW Awards.

Derek is the UK's leading motivational Customer Services speaker. He helps businesses to create 'WOW!' in their customer service. Derek's services as a Professional Motivational Speaker are in demand from national and international corporations and business groups.

Derek is creator of The Wow! Awards and Chief Executive of the Society of Consumer Affairs Professionals in Europe. He’s a regular guest on TV and radio programmes dealing with customer service issues.

Derek’s unique offer is that all, yes all, his work is fully guaranteed. If you don’t feel he has met your expectations, he will refund your investment. This gives you total reassurance when booking him as a motivational speaker, investing in one of his books, or booking his company’s consultancy services.

Derek's company has won five national customer service awards.

Member of the Professional Speakers Association (PSA)Derek Williams will show you how you can use great customer service to:

Customers include: BT Cellnet, ATS Euromaster, Barclays, KPMG, Business Links, HSBC, Institute of Directors, Academy of Chief Execs, BBC, FIMBank of Malta, Hewlett Packard to name a few…

Endorsements

"Mission: Dazzle and be Memorable - Mission Accomplished"
Change Management Team Manager - BT Cellnet

"Your presentation cost me 2 hours sleep - I woke at 2.00 am and jotted down 10 new ideas for service improvements"
Gary Bembridge - Barclays

"Last Night's seminar was truly awesome - it was a genuine privilege to be in the audience"
Steve Pipe (Business Consultant)

"With Derek's & his Team's help, our turnover has increased by 400%"
Mark France (Small Business Owner)

Learn more...


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